WHAT INFORMATION IS COLLECTED ABOUT OUR USERS AND MEMBERS?
The information that we collect about you while you are using the website falls into the following general categories.
User provided information
We may collect and store information, personal or otherwise, that you voluntarily supply either while on the website or in responding via email in connection with a feature provided on the website. Such information may include demographic information that you electronically submit when you sign up for access to certain features on the website, information (such as your name or email address or mobile number) that you electronically submit when you register for surveys or contests on the website, information that you post on message boards on the website, and information contained in search requests or questions that you submit to the website. If you decline to supply or provide us with certain information while using the website, you may not be able to use or participate in some or all of the features offered through the website.
Log file information
When you use the website, Hungama servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Clear / Transparent GIFs information
When you use the website, we may employ "clear GIFs" (Web Beacons) which are used to track the online usage patterns of our users / members anonymously. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients.
To make e-mails more useful and interesting, often receives a confirmation when you open e-mail from if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.
HOW IS THIS INFORMATION USED?
If you submit personally identifiable information to us through the website, we may use your personal information to operate, maintain and provide to you the features and functionality of the website.
Any personal information or video content that you voluntarily disclose online (on discussion boards, in messages and chat areas, within your public profile page, etc.) becomes publicly available and can be collected, seen and used by others besides us. We cannot be and are not responsible for any unauthorized third party use of such information. Your account name (not your email address) is displayed to other users / members when you upload videos or send messages through the website and other users / members can contact you through messages and comments. Any videos that you submit to the website may be redistributed through the Internet and other media channels, and may be viewed by the general public.
We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may provide our advertisers with information about you and other visitors that will enable our advertisers to better target ads to specific types of visitors. We reserve the right to use and to disclose to third parties all of the information that we collect online about you and other visitors in any way and for any purpose, with one important exception viz. We will not use the information that we collect online from you while you are using the website, nor will we authorize third parties to use such information, to mail or email promotional offers directly to you unless you have specifically informed us that you would like to receive promotional offers from us and/or from third parties. If you choose to receive these promotional offers, then your information may be used for direct mail or email marketing. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major website changes or for customer service purposes). We may also make certain personal information about you available to the companies we have a strategic relationship with or that provide services to you on our behalf.
We use both your personally identifiable information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, click stream data, etc.) to improve the quality and design of the website and to create new features, promotions, functionality, and services by storing, tracking, and analysing user / member preferences and trends.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Please also note that as our business grows, we may buy or sell various assets. In the unlikely event that we sell some or all of our assets, or our website is acquired by another company, information about our visitors may be among the transferred assets.
WHEN DOES DISCLOSE ANY INFORMATION?
We do share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the website.
We may release personally identifiable information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with any law or to respond to a court order or an order from any governing body or statutory authority.
Hungama and also reserve the right to disclose personally identifiable information and/or non-personally-identifiable information that Hungama believes, in good faith, is appropriate or necessary to enforce our 'terms and conditions of use', take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of our website, and to protect the rights, property, or personal safety of Hungama, , our users / members or others.
OUR COMMITMENT TO CHILDREN'S PRIVACY
OUR ASSURANCE & COMMITMENT TOWARDS DATA SECURITY
We adopt commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information, username, password, transaction information and data stored on our Site/App.
Sensitive and private data exchange between the Site/App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We cannot, however, ensure or warrant the security of any information you transmit to and you do so at your own risk. Once we receive your transmission of information, makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Legal basis for processing personal data under general data protection regulation (GDPR):
Hungama may process your Personal Data because:
• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law
In certain circumstances, you have the following data protection rights:
• The right to access, update or to delete the information we have on you.
Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification.
You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object.
You have the right to object to our processing of your Personal Data.
• The right of restriction.
You have the right to request that we restrict the processing of your personal information.
• The right to data portability.
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent.
You also have the right to withdraw your consent at any time where Hungama relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
If Hungama learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Hungama may post a notice on the website if a security breach occurs. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify the Privacy Coordinator.
SPECIAL NOTE TO INTERNATIONAL USERS / MEMBERS
CHANGES TO YOUR PERSONAL INFORMATION ON THE WEBSITE
Notification of Changes
Hungama reserve the right at any time to: change the terms of this policy; change the services provided on the website, including eliminating or modifying any content on or feature of the website; or change / charge any fees or charges for use of the services available on the website.
Hungama is committed to resolving disputes as soon as feasible and shall endeavour to resolve all disputes brought to our notice in keeping with the mechanism prescribed.
Access / Choice
You may at any time modify your registration information by clicking on the "Edit Profile" subsection of the "My Account" area of the website, so long as you continue to provide us with certain information required to maintain your subscription (such as a valid email address). Also, marketing e-mails from will come with instructions for un-subscribing from our email mailing list.
Queries and complaints
We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your personal information, you can contact us at email@example.com. Alternatively, you may also direct your privacy-related feedback or concerns to the Privacy Grievance Officer whose details are as mentioned below:
If you have questions or concerns about this Policy, please contact Hungama at firstname.lastname@example.org
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All rights reserved.